Privacy Policy

Effective Date: January 2018
Last Updated: December 2025

1. Introduction

Achievers Publishing Inc. (“Achievers Publishing,” “we,” “us,” or “our”) is committed to protecting the privacy and security of personal information.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you:

  • Visit our website

  • Submit forms

  • Purchase services

  • Publish a book with us

  • Receive royalties

  • Contact us

This policy applies solely to information collected by Achievers Publishing Inc.

2. What Information We Collect

We collect personal information necessary to provide publishing services.

2.1 Information You Provide

This may include:

  • Full name

  • Email address

  • Phone number

  • Mailing address

  • Country of residence

  • Manuscript files

  • Author biography

  • Payment information

  • Royalty remittance details

2.2 Payment Information

Payments may be processed through third-party payment providers such as PayPal or other authorized processors.

We do not store full credit card numbers on our servers.

2.3 Technical Information (Automatically Collected)

When you visit our website, we may collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Referral source

  • Cookies and usage data

This data helps us improve website performance and user experience.

3. How We Use Your Information

We use personal information to:

  • Provide publishing services

  • Process payments

  • Deliver author copies

  • Distribute books

  • Issue royalty payments

  • Respond to inquiries

  • Send service-related notices

  • Improve our website and services

  • Comply with legal obligations

We do not sell personal data.

4. Marketing Communications

If you opt-in, we may send:

  • Newsletters

  • Publishing updates

  • Promotional announcements

  • Special offers

You may unsubscribe at any time using the unsubscribe link in emails.

Service-related communications (such as contract updates or royalty notices) may still be sent even if you opt out of marketing messages.

5. Information Sharing

We do not share personal information except as necessary to provide services or comply with legal obligations.

We may share data with:

5.1 Service Providers

Trusted third parties who assist with:

  • Printing and distribution

  • Payment processing

  • Form processing

  • Shipping services

  • Email delivery

These providers are contractually obligated to use data only for authorized purposes.

5.2 Distribution Partners

Where necessary to list and distribute your book through wholesalers and retailers.

5.3 Legal Requirements

Where disclosure is required by law, court order, or government authority.

5.4 Business Transfers

In the event of merger, acquisition, or sale of assets, user information may be transferred subject to this Privacy Policy.

6. Legal Deposit & ISBN Data

Where required by law (e.g., Library and Archives Canada), we may submit copies of publications and related bibliographic information.

7. Data Retention

We retain personal data only as long as necessary to:

  • Provide services

  • Maintain royalty records

  • Meet legal and accounting requirements

  • Comply with tax regulations

Inactive publishing files may be archived or removed according to operational policy.

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal data.

These include:

  • SSL encryption

  • Secure hosting environments

  • Access controls

  • Restricted staff access

However, no system can guarantee 100% security.

9. International Users (GDPR Notice)

If you are located in the European Economic Area (EEA), you may have rights under applicable data protection laws, including:

  • Right to access your data

  • Right to correct inaccuracies

  • Right to request deletion

  • Right to restrict processing

  • Right to data portability

To exercise these rights, contact us at: info@achieverspublishing.com

10. Cookies

Our website may use cookies to:

  • Maintain session functionality

  • Track analytics

  • Improve user experience

You may disable cookies in your browser settings, though some website features may not function properly.

11. Third-Party Links

Our website may contain links to external websites.

We are not responsible for the privacy practices of third-party websites.

Users should review external privacy policies independently.

12. Children’s Privacy

Our services are not directed to individuals under 18.

We do not knowingly collect personal information from minors without verified parental consent.

13. Correcting Or Deleting Your Information

You may request to:

  • Update your contact information

  • Correct inaccuracies

  • Deactivate certain data

Requests may be submitted via email.

Some data may be retained if required for legal or accounting purposes.

14. Changes To This Policy

We reserve the right to update this Privacy Policy at any time.

Updated versions will be posted on our website.

Where material changes occur, we may notify users by email.

15. Contact Information

If you have questions regarding this Privacy Policy, please contact:

Achievers Publishing Inc.
Calgary, Alberta, Canada
Email: info@achieverspublishing.com

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